This guide walks you through the steps you need to take during purchasing our geotechnical programs. Here are the main topics:

› Purchase Process
› Single & Network Licenses
› Maintenance Plan
› Flexibility: Perpetual vs. Lease
› Pricing & Discounts
› Payment Methods
› End User License Agreement (EULA)

If after reading this article you still have any questions, please feel free to contact us.

Purchase Process

A complete list of our geotechnical software is available from the SOFTWARE SOLUTIONS menu at the top of this page. You can download the FREE 14-day trial version of our programs from this page.  Once you decided to make the purchase, please follow these steps:

  1. Sign-up for an account on our website (from this page). If you already have an account, sign in to your account.
  2. Navigate to the Payment section of your account and add a payment method.
  3. Go to the Online Order page from BUY → Order Now menu at the top of our website.
  4. Add desired programs to your card and complete the order process.
  5. You will be provided with the software download link. Install the program(s).
  6. Once the payment is accepted, you will receive your new ‘Activation Key’ by email; typically in less than 5 minutes after your purchase.
  7. Run the program and enter your new ‘Activation Key’ to activate the software. That is it!

Single & Network Licenses

In order for each computer to run our geotechnical programs, it need a ‘license’. A license is a permission issued by Novo Tech Software to use the program on a computer (read EULA). Therefore, if you have multiple engineers using a program, you need to purchase a license for each user (see below for ‘license transfer’ option). You receive up to 70% discount on the base price of the software when you purchase multiple licenses. Either case, you will receive your license immediately after your purchase, and you can start using the software right away! Here is how to activate your license.

Single License

When you purchase a single license, an ‘activation key’ will be emailed to you in a few minutes from your purchase.

Copy your ‘activation key’ from the email; Run the program, and use that ‘activation key’ to unlock the software on that computer (you can find more information on this page).

Network License

With purchase of a Network licenses for a program, you will receive an ‘activation key‘ for your purchase. On each computer that you use the software, you enter the same ‘activation key’ to unlock the software on that computer.
For example, if you purchased 5 licenses of NovoLAB software, 5 computers can use the ‘activation key’ to unlock NovoLAB. If a 6th computer tries using that ‘activation key’, the software will not be unlocked for that 6th computer.

Maintenance Plan

A valid Maintenance Plan allows you to benefit from upgrades, license transfer, and support services. You can ‘de-activate‘ the software on one computer and use the same ‘activation key’ to activate the software on another computer, up to 2 times a year.

Novo Tech offers 12 month of FREE Maintenance Plan for each program. The cost of Maintenance Plan for subsequent years varies from $50 to $125 a year (approximately 15% of the software price). The Maintenance Plan is automatically added to your order when you purchase the software, but you will not be charged until 12 months after the purchase. You can cancel your subscription to Maintenance Plan at any time by logging in to your account.

It is all about flexibility: Perpetual vs. Lease

After you decide on how many computers you want to use the software, you can purchase either a ‘Perpetual (i.e. permanent)’ or a ‘Lease (temporary)’ license. Some companies prefer leasing programs because of budget restrictions, or because they want the software for a specific project. Here is a bit more about these two types of license:

About Perpetual License (i.e. no time limit)

The software will run on the licensed computer, and there is no time limit for using the software (the license is perpetual). When purchasing a ‘Perpetual License’, an annual Upgrades & Support subscription will be automatically added to your order. This is FREE for the first year, and a recurring charge starting from the second year.

If you do not want to take advantage of the Upgrades & Support services you can cancel this at any time from your My Account page of our website.  If you choose to not sign up for annual Upgrade & Support, you will not be able to switch the license between computers (‘floating’ feature). In order to use a newer version of the software you need to purchase a new license.

About Subscription License (i.e. lease)

In this model the purchase price is a fraction of the Perpetual License price, and your subscription will be automatically renewed every 6 or 12 months. The ‘activation key’ you receive, will activate the software on your computer for the period of lease. This is particularly suitable for short-term projects or for small companies where the program is required for a short period of time. 

The main advantage of this licensing model is that you are always entitled to the latest version of the software, without paying for the annual Upgrade & Support subscription. 


Comparison of Licensing Options
License TypeInitial CostLimitationsUpgradesCost Allocation Model24hr Email Support
PerpetualHigherN/ANeeds an Active ‘Maintenance Plan’Paid by Your CompanyIncluded
Lease (Subscription)NoneLease PeriodIncludedCan be Assigned to a ProjectIncluded

Pricing & Discounts

Novo Tech is known for its excellent support, affordable pricing, and flexible options. Our pricing model offers more discount when you order more licenses. For example a Network License with 10 users, has 70% discount (i.e. you pay the price of 3 base licenses but the license allows 10 users to run the program!).

Payment Methods

We offer various payment methods including Credit Cards, wire transfer, and PayPal. Most of our customers choose convenient online payment for fast delivery. We accept Visa, Debit, American Express and other major credit cards. For PayPal payments, please contact us to receive the instructions.

For wire transfer please ask us for details.

Terms and Conditions of Use

For complete terms and conditions of using our geotechnical programs please see our End User License Agreement. By installing the programs on your computer, you agree to our End User License Agreement.